昆明柏聯酒店 (Bolian Resorts & Spa)

總結放在前面：很久沒有過這麼滿意的體驗了 設施：帶溫泉的度假酒店，老而不舊，10號別墅位置優越，設施維護水平相當在線，所有滑軌拉門沒有一處失效或卡滯，難能可貴，不過入戶門鎖若能升級一下會更趨完善 衞生：非常乾淨，非常滿意 環境：在園區到處都走了走，景觀秀麗，除了開闊的湖景視野，還有寶藏落羽杉小池塘 服務：絕對超五分，超五星，堪稱完美。電瓶車隨叫隨到，夜床服務細緻，特別感謝前台楊女士幫助協調安排送站行程，為美好旅程又添一筆 下午茶體驗:味道絕美，甚至擔心可能別處再也吃不到那麼好吃的茶點了 接送機服務: 接送車好，司機車技也好，服務周到 體驗露天園林溫泉:溫泉不錯，洗浴區還貼心地幫長者找了凳子，惟更衣區燈光實在過暗，看不清號碼 餐品也不錯，正餐的菌菇蘿蔔很喜歡，烤鴨有特色。早餐米線絕贊！鷗糧也深受鷗歡迎

房間有一定年代感，但是保養不錯，每日清潔做的到位；服務很貼心，有求必應，比如前台人員們都能記住賓客姓氏；酒店公區能直接看到陽宗海，很舒適，下午茶體驗愜意；早餐現做的米線、雲吞等出品好；接送機服務很滿意

無與倫比的美麗，還是柏聯出品。管家無微不至的服務值得點贊👍

環境沒得説，來昆明避暑度假的絕佳選擇。服務尤其值得稱讚，無論是管家小顧有求必應，還是餐廳服務員，接送機的司機，接駁車司機等工作人員服務態度服務專業度都很贊。酒店附近的陽宗海，高原湖泊，景色宜人。每個房間都有私湯，泡溫泉舒服愜意。還會再來。

最滿意這家酒店的是服務，服務真的非常非常好，管家很用心，有求必應，速度很快。服務品質真的5顆星，雖然設施有一些陳舊，但是保養的還算不錯，衞生打掃的很乾凈，無死角，真的很滿意。有一天我們把孩子的泳衣和鞋子晒在院子裡，去昆明市區玩了，天氣突然下起大雨，我們還擔心衣服和鞋子會濕透了，沒想到回房間發現開夜床的服務人員已經幫忙收好整理好，真的點讚了。下次來昆明還會選擇柏聯，很喜歡👍

酒店設施有點陳舊，但是維護還不錯，周圍景色很好，很安靜；但是位置很偏，最大問題就是附近沒啥美食，選擇性很少，酒店餐食也很一般，尤其早餐，品種少且口味太不理想；值得稱讚的就是服務很好，給我們做了房間升級，很熱心的服務；希望可以在餐食上有所豐富和提高，那就很完美了～

We recently stayed at this hotel with my husband and had quite a mixed experience – some parts were truly lovely, while others left us a bit disappointed. First of all, the villa itself was absolutely beautiful and incredibly spacious. The natural hot spring water was one of the highlights of our stay — such a relaxing and unique experience. The surrounding territory is also well-maintained and very peaceful, perfect for disconnecting and enjoying nature. However, it’s important to note that the location is quite remote — it took us around an hour to get to places where we could eat or enjoy a cup of coffee. This is understandable considering the mountain setting and access to hot springs. The afternoon tea was decent, and although lunch wasn’t included in our stay, we tried the local mixian noodles and they were absolutely delicious! Must try! Unfortunately, breakfast was disappointing, especially for guests like us who don’t eat pork or pork oil - there were very few options. A few maintenance and cleanliness issues also affected our stay. The outdoor pool was not super clean, some insects were swimming there. While we really loved the hot spring bathtub in the villa, the facilities could use a bit more upkeep. The toilet setup was quite basic — a minimum upgrade like a bidet spray or shower toilet would make a big difference, especially for international or Muslim guests. A more distressing part of our stay was that we found dead insects under the blanket in our bed after returning to our room one evening 🥲 I do appreciate the staff’s polite and kind response – they offered tea and explained it may have fallen from the ceiling – but for someone with a strong phobia of insects, this made it difficult to sleep and really affected my comfort. I do believe this is something that should be taken more seriously, especially in a hotel of this level. Despite these issues, the staff was very polite, cute and extremely helpful & friendly, and I can see the potential for a truly magical experience here with just a few improvements. I really wanted to love everything — and part of me did — but I was also happy to go back home, just to feel more comfortable and relaxed.

設施：房間的設施雖成就但保護的很好，如果泳池能帶恆溫水就很棒，最值得泡的是溫泉♨️水水質很棒👍🏻值得享泡。 衞生：乾淨 整潔 環境：足夠大的空間，孩子盡情玩耍，大人獨享發呆。 早餐:無當地的特色，太過簡單，很少見的夾沙蕎糕在餐廳中出現，建議把當地的特色小吃融入早餐中（注:湯池獨特的醬之鄉，把有醬的食材多給住客享用，還有當地的乳餅味道很純正可以加入），留住住客的味蕾。 服務：走入大堂時一位笑容滿面，儀容儀態很溫柔的一位女士，以很強烈的迎接儀式，歡迎了我們的到來，之後認知這位女士是楊焰凌，她的笑容能帶給住客一種滿滿的親切感，有任何需求你都會笑容滿面的來應對。你很棒👍🏻 下午茶體驗:滿滿的儀式感。

國內最好的柏聯 最老的一家，公區最大，房間最大，服務最好。 第二次入住了，雖然服務沒有第一次好，還是很滿意的。房間維護也很棒。餐廳的服務也好，價格也低了很多了。

首先是酒店前台服務人員特別熱情，親切的像家人一樣！ 管家24小時隨叫隨到！酒店環境也是超絕！ 房間寬敞明亮，園林設計精妙，處處都是拍照打卡點，彷彿進入了現實版“綠野仙蹤”。 獨棟別墅私密性滿分，私人泳池、獨立庭院，躺在躺椅上晒太陽超愜意！ 房間空氣清新，沒有潮濕或煙味，連浴室地漏都清爽乾淨。毛巾、浴巾柔軟蓬鬆，沒有發黃或黴味，這種乾淨的居住環境太治癒了！